26100 Newport Rd, Suite A12-406 Menifee,
All other hours are considered "Emergency" and billed $50 more.
You are not billed extra if you call during off hours to set up an appointment.
Not Canyon Lake,
As the company name implies I do repair and service on garage doors and openers primarily in Menifee to avoid travel.
I do not install new doors.
(Though I take care of existing customers slightly outside of Menifee.)
Before I start I give an estimate.
Usually over the phone.
If I can not fix the problem then I charge nothing.
Not even for gas.
My Opener Is Not Working From The Street Any Longer.
It is a simple matter to determine why your opener is no longer working from the street.
Follow these steps to determine the problem.
1) Replace your battery.
2) It could be the transmitter itself that has gone bad.
3) Or the receiver in the openers motor head is going bad.
4) Try Extending The Antennae.
5) Use an External Receiver and transmitter that work with it.
6) Interference In The Extreme!
Step 1, Is it your battery?
When you buy batteries at Sun City Hardware they will install them for free in your transmitters.
The people working there are seniors from the community and enjoy helping.
Furthermore since they do this all the time their batteries are fresh.
If you are new to the area Sun City Hardware is on Bradley just south of McCall Blvd.
With the new battery in your transmitter can you work the door from the street?
If not continue to Step 2.
Step 2, If you are still having problems try another transmitter.
If the second transmitter works from the street then toss your first transmitter.
They are not meant to be repaired.
Buy a second one.
I recommend the Liftmaster 375UT.
It is a universal and works with nearly all openers.
Not all though.
It does not work with Hörmann, Marantec, Wayne-Daltons, and most openers from before the 80s.
It does work on 99% of the openers being sold locally.
If the second transmitter doesn't work then proceed to step 3.
Step 3, Replace The Receiver Board.
On some openers the receiver is on a separate board.
You can replace the board and then test.
Some openers the receiver is not separate.
So skip this test.
If the board does not fix the problem then move to the next step.
Step 4, Try Extending The Antennae.
Usually the antennae consists of a small wire coming out of the motor head.
Crimp both ends of some bell wire to the antennae.
(Bell wire is what is used to connect the sensors and wall button to the motor head.)
Then extend the bell wire to the header and split it like an old fashioned T-Antennae found on TVs.
Staple the T to the header.
Now test your transmitter from the street.
This usually works but if not proceed to the last step.
Step 5, Replace the Receiver and Transmitters.
Probably your existing transmitters are using a frequency between 380 and 400 MHz.
See this link for a description of the problem.
To get around the interference you need to attach a new external receiver to the opener and also use new transmitters.
If you bought the Liftmaster 375UT you don't have to buy a new transmitter.
That usually fixes the problem in all but the worst cases.
Step 6, Interference In The Extreme
If the above steps did not work you are experiencing extreme interference.
This doesn't happen much around here any longer.
It used to happen almost on a monthly basis while Verizon was rolling out their FiOS boxes.
They were not properly shielded and leaked RF all over blocking the signals from the car transmitters.
Verizon would always deny this.
They would say they just had light signals coming in and no electronics.
However since the interference started when their box was installed and would vanish if you removed the power and battery it was easy to prove.
So if you get to this step look around for anything electronic that has changed in the last week.
You might have to also ask your neighbors.
If you can't identify the problem then you need to call somebody who knows how to use a product like the "Linear RF Field Tester".
This one only helps if you are using Linear products on 318MHz.
If you are using some other products then you'll need to buy something similar.
Or if you are an Amateur Radio Operator make it a fun test project for the club.
Their website is way out of date so call to find when and where they meet each month.
How Far Away Should The Transmitters Work From?
2017-08-10. I've put in a few Linear LDCO800 openers in this week.
One of the final steps in my process is to measure how far away you can stand and still open the door.
I have the customer stand outside on the sidewalk and ask them to raise their hand when the door is opening.
That's because I'll be so far down the road I won't be able to see their house.
That's right. You should expect your opener to open your garage door from maybe 30' feet past the point where you can actually see the garage door.
A block or so down the road.
People who had been using transmitters in the 380 to 400 MHz range and barely able to work the door from their driveway are always surprised.
This was originally written on 2017-08-04 and last updated on 2017-08-10.