26100 Newport Rd, Suite A12-406 Menifee,
All other hours are considered "Emergency" and billed $50 more.
You are not billed extra if you call during off hours to set up an appointment.
Not Canyon Lake,
As the company name implies I do repair and service on garage doors and openers primarily in Menifee to avoid travel.
I do not install new doors.
(Though I take care of existing customers slightly outside of Menifee.)
Before I start I give an estimate.
Usually over the phone.
If I can not fix the problem then I charge nothing.
Not even for gas.
How to Oil (Grease) Garage Door Screw Drives
Lubriplate is the right grease to use
Genie owner manuals in the 1960s and 70s stated the screw drive must be greased every quarter.
Even the type of grease was specified both in the manual and on the rail of the opener itself.
The following shows a picture of an older rail specifying
Lubriplate Low Temp Grease.
Not WD40 or any other spray can with a wrapper on it saying "for garage doors".
(Those sprays will make the screw drive very, very, noisy.)
Even if you have another opener, say a Chamberlain or LiftMaster, use only Lubriplate.
I get on almost a monthly basis some Liftmaster or Chamberlain that was oiled with something else now making a racket.
Such a bad racket they think they need a new opener.
Usually within a few minutes I can fix the problem and they are happy to pay me $75 instead of $400 for a new opener.
Why is Lubriplate such a secret?
Personally I think it is historical.
When Genie's first came out it was in an era that most people were comfortable doing manual blue collar things.
They would not think much of changing their own oil for instance.
Greasing their opener was just another simple thing for them to do.
And so Genie, which came out with the screw drive opener, clearly described the basic maintenance needed.
Many people though didn't wipe off the excessive grease and it would glob and fall to the floor over time.
Then the homeowners would come home at night, in the dark, and track the black grease on to their white shag carpets.
So when Genie's patents expired Liftmaster/Chamberlain introduced a screw drive stating on the box in big bold letters their screw drive openers never needed greasing.
(Of course they did but advertisers focus on selling things first and foremost.)
As a result Liftmaster/Chamberlain sold quite well undermining the near monopoly Genie had.
So the next time Genie printed their manuals there was no mention of the type of grease or frequency of greasing the opener.
Since then proper maintenance has been forgotten...
How to apply Lubriplate
First take a paper towel across the entire screw drive and wipe off the excess grease.
You don't have to be excessive.
One wipe should do it.
Then wipe off the trolley of excess grease.
You want all the excess dirty grease out of the way before applying more.
Now put the nozzle into the track against the screw threads and slide it.
You should hear a grating sound.
That's proof you have it in the right area.
Repeat this step while squeezing the tube so the grease fills the gaps in between the threads.
You want to do this across the entire screw which might be 10 feet long.
Now run the opener a few times to let the grease spread evenly.
It will probably bunch up and accumulate on the trolley.
Wipe off the excessive grease on the trolley so that it does not glob up and fall onto the floor.
If the opener were oiled with something other than Lubriplate you will need to disconnect the screw drive from the motor and grease even the washers.
It is unbelievable how noisy screw drives will become if oil or WD40 is used.
Like claws on a chalkboard.
You may have to repeat your greasing and wiping of the excess grease off multiple times if oil were used by mistake.
The grease on a screw drive greased on a quarterly basis will turn from black to a near white gray after a few years.
This is a sure sign you have been doing the maintenance properly.
Where to buy Lubriplate
You used to be able to buy Lubriplate from your local hardware stores.
Big box hardware stores seem to no longer carry it though.
Instead Lowes and Home Depot sell these
little sample size tubes of Grease
for crazy prices.
Genie in its infinite wisdom seems to have repackaged the old lubriplate 10 oz containers into high priced items.
(They'd probably officially say something different but the grease inside looks like Lubriplate to me.)
So now you can buy 1/10th the product for the same price.
Or you can buy it online here:
Lubriplate Low Temp Grease.
Screw drive openers are vanishing.
They are being replaced with much quieter belt drive openers that do not need maintenance and have lifetime warranties.
And the screw drives made today are not built like they were in the early 60s when quality was valued.
However, until you replace your opener you might as well make the best of it.
Start maintaining it so it lasts and runs quietly.