26100 Newport Rd, Suite A12-406 Menifee,
All other hours are considered "Emergency" and billed $50 more.
You are not billed extra if you call during off hours to set up an appointment.
Not Canyon Lake,
As the company name implies I do repair and service on garage doors and openers primarily in Menifee to avoid travel.
I do not install new doors.
(Though I take care of existing customers slightly outside of Menifee.)
Before I start I give an estimate.
Usually over the phone.
If I can not fix the problem then I charge nothing.
Not even for gas.
Does it only happen at a certain time?
Is it random but happens some number of time each week or month?
This is important to know because you won't know if you have actually fixed the problem unless it goes away.
I used to not charge the customer until the customer was confident it was fixed.
Now however I'm going to start charging up front.
(I had a bad experience with a senile retired police captain who thought I was trying to rip him off when I finally charged him months later.)
So you've got to know how often it happens so you can determine if you have actually, probably, fixed the problem.
Narrow down the possibilities
If the door does not have an opener attached to the door then it is possible the door is not balanced, the cones are not the proper ones to prevent gusts of wind from opening the door, or somebody has opened the door.
These physical problems are much simpler than when the opener is sporadically opening the door.
So assuming you have an opener...
Did the door fully close and stay closed?
So make sure the door is fully closed before driving off or going into the house.
If the door actually was closed and it opened by itself sometime later then it is more complicated and will take possibly weeks to fix.
Now we know it has opened for one of three reasons.
Either the opener received a signal from a transmitter, from the wall switch, or the unit is actually defective.
So first disable the receiver and see if it fixes the problem.
If not then disable the wall switch wiring at the motor head.
If this doesn't fix the problem buy a new opener.
The following explains these steps in detail.
The Receiver Is The Problem
Often times a transmitter is located in strange places.
Like at the bottom of a purse, in a drawer with utensils, wedged into one of the couches, in with the cat or dogs...
Every once in a while you open the drawer and the one of the utensils bump the switch just enough and it opens.
Some of the transmitter switches consist of a little wire strip that gets bent over time so it is nearly touching the contact.
Even being placed next to a speaker or tv is enough to trigger one to open the garage door.
On some of the older garage door openers signals from your neighbors transmitters or from a passing plane can open the door.
I've seen this cross talk happen in the strangest ways.
Even across manufacturers that use different frequencies.
Despite having a general class amateur radio license that tells me things like this should not exist I've seen it happen multiple times.
Reset Or Disable The Receiver
All openers have the ability to reset the code.
Usually this means holding down on the learn button for some amount of time.
However you can look at the
section of my site for your exact opener's manual.
Don't program the transmitters to your new code.
Does the door still open on its own over the next few days and or weeks?
If the door keeps opening on its own then proceed to the section on bad wall switch wiring.
Enable One Transmitter At A Time
If the door no longer opens on it's own then program just one of your transmitters.
Wait a few days or weeks, depending on how frequency of the problem, and if the door doesn't open on it's own program the next.
Keep doing this until all of the transmitters have been programmed.
However if one of the transmitters causes problems throw it away and buy a new one.
Wall Switch Wiring Is Bad?
Often the wiring is bad.
Check to make sure all the staples are loose.
Every day as the garage heats up and cools down it causes the plastic insulation to swell up and contract.
If the staples are tight then they eventually bite through the insulation over the years.
So loosen all the staples.
Naturally make sure there are no staples stuck into the wiring itself!
Check the Wall Switch Connections
Take the wall switch off the wall and check the posts the wires are connected to.
Make sure the wire is properly stripped and tightly screwed into the posts.
Too much stripped wire might be vibrating against the circuitry causing the door to open sporadically.
So make sure it is all correct.
Check the Motor Head Connections
Likewise the wiring connections to the motor head itself might be bad.
Usually it's a matter of too much stripped wiring that is touching one of the other wires or posts.
The other wiring may cause problems with the door closing but not with the door opening randomly.
But while on the ladder check those connections too.
Disconnect One Wire
Assuming there were no obvious issues then you can either replace the wiring or disconnect one wall switch wire to the motor head.
Now for the next few weeks live without a wall switch connection to the motor head.
If the door does not open on its own then you know the wire or the wall switch itself was bad.
Put a new wire in.
It is a lot of time consuming deductive work but that is how it is unfortunately.
Replace The Opener
The Opener Is Defective!
Now some people will immediately ask wouldn't it be cheaper to replace just the circuit board.
It sure seems like it should be.
Unfortunately companies like Chamberlain, Liftmaster, Craftsman, etc. charge about the same for the circuit board as a whole new opener.
Say for instance your circuit board costs $150 and the modern day equivalent of that opener costs $130.
What are you going to do?
Even if the prices were reversed what are you going to do?
Yep, replace the opener!
Sure it costs a little more for the installation.
Overall though modern openers are much better.
Linear LDCO800 with a belt drive.
They come with transmitters that must be held down for a quarter of a second to protect you from sporadic vibrations causing your transmitter from opening your door.
They come with solid posts for your wires that you actually screw in instead of the ones that you insert a wire into as if it were a speaker connection.
Clearly labeled too!
(Those speaker connections break so easily and even if they aren't broken they are hard to get right.
Furthermore there may be six or eight of them and they aren't labeled!)
And finally there are new frequencies that allow you to open your garage door from much further away.
It is always nice to see customers so happy when they can open up the door usually far down the street when they just barely see their garage door.
After an install I walk with the customer down the street to find out exactly how far away the new opener will work.
Usually if you can see the garage door with no obstructions then you can also open the door.
That is in addition to the opener being almost silent.
(If the doors didn't make so much noise you would be able to hear the opener.)
And finally the Linear brand is based in San Diego and has a track record of almost 60 years of making products that last decades.
It is a time consuming job if there is no obvious problem.
Most customers don't like this and they don't want to buy a whole new opener.
They also don't understand if you charge them for the work and it doesn't fix the problem.
It can be a nightmare job.
Possibly one of the hardest because the problem is sporadic.
It is not simply a case of googling for "who sells garage door springs in Menifee ca" where there is a clearly obvious solution.