26100 Newport Rd, Suite A12-406 Menifee,
All other hours are considered "Emergency" and billed $50 more.
You are not billed extra if you call during off hours to set up an appointment.
Not Canyon Lake,
As the company name implies I do repair and service on garage doors and openers primarily in Menifee to avoid travel.
I do not install new doors.
(Though I take care of existing customers slightly outside of Menifee.)
Before I start I give an estimate.
Usually over the phone.
If I can not fix the problem then I charge nothing.
Not even for gas.
For a standard residential garage door, the best you can get are 13-ball nylon rollers.
The 13 ball bearings inside allow for the smoothest & quietest operation of your door.
I don't have any issues with this answer as far as it goes.
However they don't talk about whether the bearings are sealed, the weight, or whether they are needed.
First lets look at price.
sales a pack of 10 4-inch stemed 13 bearing nylon coated unsealed rollers for $14.99.
The same thing but in the sealed version for only $18.29.
sales two of something for $7.98 which is a bit high.
Now you can get an idea of the specs on them by looking at
of Re-Resource industries Inc spec sheet.
You'll see no matter what you choose it will hold anywhere from 35 lbs to 100 lbs.
Your door weighs less than 300 lbs, typically about 180 lbs, so each roller only needs to support 18 to 30 lbs.
So any roller will do.
(It is the hinges that usually go bad.)
Should they be replaced for functionality?
Do rollers ever need replacing?
Yes, sometimes the cheapest of the cheap will break off.
There are no pictures of these cheap rollers.
Next time I see one I'll take a picture.
Usually though they just fall out.
Do the rollers make the door quieter?
So do rollers make any difference?
Nope, none at all.
I will probably get some heat from somebody on this but I can't tell the difference in noise or function.
I see TV commercials about how some garage door company will come and make your door quiet by replacing the rollers for $200 or so.
Then there are all the adverts on websites and local printed adverts for this service.
What really happens is they go there and replace the rollers but also oil the hinges, springs, end bearing brackets, maybe the spacer, and the opener.
By the time they've finished this the door is quieter.
Replacing the rollers though has made them about $170 of profit...
Don't waste your money on rollers unless they are broken.
Instead do the normal maintenance on your door oiling all the key parts.
Read my article
how to oil your door
and save some money.